Our Commitment to You
At Midwest Tropical, we take immense pride in delivering exceptional customer service that sets us apart in the water feature industry. Since our founding in 1977, we’ve been dedicated to crafting stunning indoor water features that transform spaces into serene retreats. But our commitment doesn’t end with design—it extends to every interaction with our valued customers. We believe that outstanding service is just as important as the products we create, and we’re here to ensure your experience with us is as relaxing and stress-free as the water features we produce.
Simple and Straightforward Service
We believe in making things easy for our clients. That’s why we’ve streamlined every aspect of our service, offering expert guidance, hassle-free ordering, installation support, and simple maintenance tips. Whether you’re choosing a floor-standing waterfall or a bubble wall, we’re here to guide you every step of the way.
Expert Support When You Need It
Our customer service team, made up of passionate water feature enthusiasts with decades of experience, is ready to help with any question. Reach us via phone, email, or our contact form, and we’ll respond promptly.
Contact Us
Have a question or need assistance? We’re just a message away:
- Phone: (847) 679-6666
- Email: info@midwest-tropical.com
- Contact Us Form
At Midwest Tropical, we’re not just selling water features; we’re creating experiences. Let us help you bring the serenity of flowing water into your life with confidence and ease.